This Cookie Policy explains how Biponik (“we”, “us”, “our”) uses cookies and similar technologies when you visit our marketing website, merchant portal, and related central services (collectively, the “Platform site”). It should be read together with our Privacy Policy.
This policy does not govern cookies set on individual merchant storefronts. Each store owner is responsible for cookies and tracking on their own shop and must disclose them to their customers.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your session, preferences, or security settings. Similar technologies include local storage, session storage, and pixels used for analytics or advertising.
2. How we use cookies
We use cookies and similar technologies to:
- Keep you signed in, Session cookies authenticate merchant accounts and protect against cross-site request forgery (CSRF).
- Secure the Platform, Essential cookies support login, logout, and safe form submissions.
- Remember preferences, Where applicable, we may store UI choices (for example navigation state) to improve your experience.
- Measure performance, If analytics tools are enabled, they may use cookies to understand how visitors use our pages (aggregated where possible).
- Marketing attribution, Referral or campaign parameters may be stored briefly so sign-up and subscription flows work correctly.
3. Types of cookies we use
3.1 Strictly necessary
These cookies are required for the Platform site to function. Without them, you cannot sign in, complete checkout for a subscription, or use protected merchant pages. We do not ask for consent before setting strictly necessary cookies because they are essential to the service you request.
- Session identifier (for example Laravel session cookie)
- CSRF token cookie for secure form posts
- Authentication cookies for the merchant portal
3.2 Functional
These cookies remember choices you make, such as language or interface state, to provide a smoother experience. They are optional but improve usability.
3.3 Analytics (if enabled)
We may use analytics services to understand traffic and usage patterns on the Platform site. Analytics cookies collect information such as pages visited, time on site, and general device type. Data is used to improve our product and documentation.
3.4 Marketing (if enabled)
Where we run advertising or referral programs, third-party or first-party cookies may help measure whether a visit came from a campaign or affiliate link. Merchants who enable their own pixels on their storefronts control those cookies separately in store admin.
4. Third-party cookies
Some cookies are set by services we use, such as:
- Payment gateways (e.g. bKash, SSLCommerz) when you pay for a subscription, subject to their policies.
- Font and CDN providers when loading assets, may log technical data.
- Analytics or tag managers if configured on the Platform site.
We do not control third-party cookies. Please review the relevant provider’s policy for details.
5. Cookie duration
- Session cookies, Deleted when you close your browser or after a period of inactivity.
- Persistent cookies, Remain for a set period (for example “remember me” or analytics) until they expire or you clear them.
Exact lifetimes depend on the cookie type and your browser settings.
6. Your choices
You can control cookies in several ways:
- Browser settings, Most browsers let you block or delete cookies. Blocking strictly necessary cookies may prevent you from signing in or subscribing.
- Sign out, Logging out of the merchant portal ends your authenticated session.
- Do Not Track, We do not currently respond to DNT signals in a uniform way; essential cookies may still be set for security.
7. Updates to this policy
We may update this Cookie Policy from time to time. We will post the revised version with an updated “Last updated” date. Material changes may be communicated on the Platform site or by email where appropriate.
8. Contact
For questions about this Cookie Policy, contact us using the details published on the Biponik website or open a support ticket from your merchant dashboard if you have an account.